Change management

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Whether your organization is looking for taking on a project or an initiative to improve performance, increase transparency, capture opportunities or address particular issues, proper changes to certain processes must be put in place that may include changes to job roles, organizational structures, technology ..etc.

At QuickWins, we believe that if an organization is facing such changes, it's ultimately the employees of that organization who will have to change how they do their jobs.  A successful change is mostly linked with successful employees transitions and embracing of new working ways.

It is the application of processes and controls that are structured in a way to lead the people of an organization to achieve a desired outcome.

While as human beings we are naturally resistant to change, we are very resilient. A successful change management partner can work with you to achieve wonderful outcomes through the experience in the change management at the individual level. Our skill sets are well experienced in the ADKAR model for individual change, being (A) awareness, (D) desire, (K) Knowledge, (Ability), and (R) Reinforcement.

We can work with you to support you from the design of the change management plan at an individual level through execution.

When it is seems impossible for a project team to manage change on a person by person basis, we work with you to enable a wider organizational change management plan and highlight the steps and actions to be taken at a project or initiative level to support the sheer number of employees impacted.

Organizational change management involves:

• Identifying the groups and people who will need change
• Create plans that are customized for the impacted employees
• Link the project management with the wider organizational change management plans to achieve effective engagement of the people and create a unified value proposition.

We can work with you to design a methodology to capture the change management requirements at the organization level involving:

• Identifying the level of entities, departments or groups within the organization that will be affected by the change
• Formulate the change strategy and communication plans for these groups
• Design the tools and enablers for change
• Implement the change plans and review the outcomes
• Sustain the change through continuous feedback from the level of the population affected to the organization's senior management.

You need an experienced partner to help you design the change management journey to answer a number of important aspects including but are not limited to:

• What is the ultimate reason for the change?
• What do we need as an organization or as individuals to change?
• Are we in a state ready for the change?
• What do we envisage the consequences of the change?
• What are the tools and enablers required for the change?
• How can we measure the change on the long term?

Our team is ready to support you in the change management journey. In addition to answering the above questions, we can customize the support to enable you to:

• Assess the change readiness at the level of the individuals or the organization
• Design the change management plan including not only the roles and responsibilities, but also the mechanisms of the rewards when adopting the change, at both the individual levels within the organization as well as the change ambassadors.
• Think with you about areas of fast track success and quick wins
• Equip you with preparing change ambassadors with the necessary tools, across your organization
• Work with you and the change ambassadors across the organization to implement the plan
• Support you in providing continuous feedback and follow up on plan
• Knowledge share and on the job skills transfer

We have extensive experience in the application of change management and we are happy to complement your team and support you on the change management journey.